A)Ensure that you don't go for the test on an empty stomach. Research shows that skipping meals reduces intellectual performance.
B)Stay calm; anxiety can affect your performance adversely.
C)Psychometric tests normally need no prior preparation. In case you have an idea of the type of test to expect, for example, numerical ability, then you might practice a few sums before you appear for the actual test.
D)Try to maintain both speed and accuracy, especially for timed tests.
E)You will almost certainly be taken through a practice or instruction stage before the test begins. This will give you the chance to try one or two practice items, before the actual test.
F)Listen carefully to the instructions given by the test administrator.
G)Get the most out of the examples or practice session. Do not hesitate to ask questions.
H)If you need a little more time for practice, ask for it.
Friday, December 19, 2008
Latest business process outsourcing (BPO) building offers flexibility and efficiency for the workers in field
This latest building from #1 business process outsourcing (BPO) office buildings developer Megaworld Corporation is guaranteed to offer the best location in Metro Manila when it comes to prestige, expenditure and overall client satisfaction. 1880 Eastwood Ave. is tailor-made to suit all kinds of BPO firms. It is operational 24 hours a day, seven days a week, has full back-up power, and the latest telecommunications services, guaranteeing consistent high-bandwidth and fiber optic cables.
The building has six elevators, and service facilities set up on both ends of the office floors. This means that all operations are conducted at the heart of the building, maximizing space and increasing efficiency. “We are offering the best real estate solutions for BPO companies,” Megaworld FVP for business development Jericho Go stated. 1880 Eastwood Ave.’s adaptable design can accommodate the shifting schedule specifications of various BPO clients.
BPOs have the option to lease the amount of space best suited to their needs and once they decide to expand, they have the option to lease adjacent spaces or floors as they see fit, creating wide and easy to manage spaces. Also, the building is adjacent to 1800 Eastwood Ave, and locators have the option to combine office space in both buildings.
Financial requirements are also taken into consideration. According to Go, “Megaworld allows for maximum flexibility in the negotiations of the terms of the lease that will allow BPO companies to remain competitive in the global marketplace.” Ultimately, the lease costs in Eastwood City over a span of 5-10 years will still offer significant savings, as opposed to lease costs in Makati given the same length of time.
Found in the center of a bustling and modern 24/7 community, the advantageous position of 1880 Eastwood Ave. offers modern amenities and entertainment along with a natural and relaxing environment.
The building has six elevators, and service facilities set up on both ends of the office floors. This means that all operations are conducted at the heart of the building, maximizing space and increasing efficiency. “We are offering the best real estate solutions for BPO companies,” Megaworld FVP for business development Jericho Go stated. 1880 Eastwood Ave.’s adaptable design can accommodate the shifting schedule specifications of various BPO clients.
BPOs have the option to lease the amount of space best suited to their needs and once they decide to expand, they have the option to lease adjacent spaces or floors as they see fit, creating wide and easy to manage spaces. Also, the building is adjacent to 1800 Eastwood Ave, and locators have the option to combine office space in both buildings.
Financial requirements are also taken into consideration. According to Go, “Megaworld allows for maximum flexibility in the negotiations of the terms of the lease that will allow BPO companies to remain competitive in the global marketplace.” Ultimately, the lease costs in Eastwood City over a span of 5-10 years will still offer significant savings, as opposed to lease costs in Makati given the same length of time.
Found in the center of a bustling and modern 24/7 community, the advantageous position of 1880 Eastwood Ave. offers modern amenities and entertainment along with a natural and relaxing environment.
Interview tips for attending BPO's.
The first will be the written test.What is a written test? Ask this question and there would be a hundred different response to it. More often than not, a written test at any interview is one or, the other form of a Psychometric test.
Now what is a Psychometric test?
The term 'psychometric' comes from two Greek words and, literally translated, means 'measurement of the mind'. The term 'measurement', as used here, does not mean that mental abilities or, qualities can be measured in the same way as physical quantities. Instead it infers that psychometrics involves a 'scientific' approach to the assessment of these abilities and qualities.Be as natural as possible and answer truly. Psychometric tests (especially the personality tests) have an in-built mechanism of detecting false responses. This is done by means of differently worded statements, which measure candidates on the same feature. So a false response from you would mean the end of the interview for you.
Psychometric tests are a useful aide in interviews. So do not look at it as an obstacle, rather treat it as a positive towards understanding your personality.
Psychometric tests cover areas ranging from intelligence, aptitude, values, emotions, motivation, personality, etc.
They have been created for three main reasons:
1.It is easier to get information from candidates through tests rather than through interviews/ counselling.
2.The information from these tests is more scientifically consistent than the information from an interview/ counselling session.
3.It is harder to get away with lying on a test than in an interview/ counselling session.
Things to keep in mind -
a.Psychometric tests generally have no 'right' or 'wrong' answers.
b.Your answer to any question should be the first response that comes to your mind.
c.Be honest with your answers and give answers that you feel describes you the best.
Now what is a Psychometric test?
The term 'psychometric' comes from two Greek words and, literally translated, means 'measurement of the mind'. The term 'measurement', as used here, does not mean that mental abilities or, qualities can be measured in the same way as physical quantities. Instead it infers that psychometrics involves a 'scientific' approach to the assessment of these abilities and qualities.Be as natural as possible and answer truly. Psychometric tests (especially the personality tests) have an in-built mechanism of detecting false responses. This is done by means of differently worded statements, which measure candidates on the same feature. So a false response from you would mean the end of the interview for you.
Psychometric tests are a useful aide in interviews. So do not look at it as an obstacle, rather treat it as a positive towards understanding your personality.
Psychometric tests cover areas ranging from intelligence, aptitude, values, emotions, motivation, personality, etc.
They have been created for three main reasons:
1.It is easier to get information from candidates through tests rather than through interviews/ counselling.
2.The information from these tests is more scientifically consistent than the information from an interview/ counselling session.
3.It is harder to get away with lying on a test than in an interview/ counselling session.
Things to keep in mind -
a.Psychometric tests generally have no 'right' or 'wrong' answers.
b.Your answer to any question should be the first response that comes to your mind.
c.Be honest with your answers and give answers that you feel describes you the best.
2008- A crucial year for the BPO industry in history
With the slowdown in the US economy, a strong rupee and questions over extension of the Software Technology Parks (STP) scheme looming large, 2008 will be a crucial year for the Indian BPO industry. While players and analysts agree the troubled American economy is unlikely to have a significant impact on the industry, the decision on STP-extension closer home is seen as a clincher.
Analyst firm Forrester has predicted that the US technology economy will flirt with recession but will post another decent growth year in 2008. “The US economy is expected to be weak in the first quarter of next year but will be stronger as the year progresses,” it said.
It’s the extension of the STP tax holiday, which expires in 2009, that tops the industry’s wish-list this year. “STP extension is important for India to remain competitive on the global platform where China and Philippines are offering 10-year tax holidays. Whether the tax holiday is extended or not will have a decisive impact on the BPO industry,” said Quatrro BPO Solutions managing director Raman Roy.
While it battles such issues, the industry is looking forward to some consolidation and heightened merger & acquisition (M&A) activity in 2008. “Captives, which is how this industry got started, are going to become rarer next year,” adds Mr Roy. While clarity on the Citi captive sale is expected to emerge next year, Aviva’s offshoring centres, too, are on the block.
Analysts also see greater investor interest, due to more realistic valuations. “One can expect greater interest among private equity (PE) firms to invest in BPO/ KPO firms. After an upbeat 2007 where valuations were a bit on the higher side, 2008 will bring more realistic valuations, giving a boost to consolidation,” says offshoring advisory firm Tholons president Pradeep Mukherji. The year 2008 assumes greater importance as the US goes to polls. While outsourcing has already become an election issue, more anti-outsourcing rhetoric is expected as the race hots up. “Wait till the first quarter of 2008 and the rhetoric against job-loss and outsourcing would gain ground to gain votes,” says US India Business Alliance vice-chairman Abhi Shah.
However, players think the impact would be insignificant. “Considering the recession in US, offshoring is an imperative and hence, anti-outsourcing rhetoric won’t have much impact. BPOs in India are going to benefit from the global credit crunch as companies will resort to more offshoring to minimise impact on falling margins,” said HCL BPO chief exec Ranjit Narsimhan. Adds ExlService Holdings president & COO Rohit Kapoor, “It’s expected that banks and other financial institutions will downsize staff in the first half of 2008. After the restructuring, these institutions will start outsourcing their back-office work to cut costs.”
The BPO industry could see some sobering in salary hikes in 2008. “Salary increases won’t be as dramatic as last couple of years. We expect a 9-12% wage hike, rather than a 15-17% hike as in the past. Also, we expect more and more companies to weave in the variable component into contracts at all levels,”
Analyst firm Forrester has predicted that the US technology economy will flirt with recession but will post another decent growth year in 2008. “The US economy is expected to be weak in the first quarter of next year but will be stronger as the year progresses,” it said.
It’s the extension of the STP tax holiday, which expires in 2009, that tops the industry’s wish-list this year. “STP extension is important for India to remain competitive on the global platform where China and Philippines are offering 10-year tax holidays. Whether the tax holiday is extended or not will have a decisive impact on the BPO industry,” said Quatrro BPO Solutions managing director Raman Roy.
While it battles such issues, the industry is looking forward to some consolidation and heightened merger & acquisition (M&A) activity in 2008. “Captives, which is how this industry got started, are going to become rarer next year,” adds Mr Roy. While clarity on the Citi captive sale is expected to emerge next year, Aviva’s offshoring centres, too, are on the block.
Analysts also see greater investor interest, due to more realistic valuations. “One can expect greater interest among private equity (PE) firms to invest in BPO/ KPO firms. After an upbeat 2007 where valuations were a bit on the higher side, 2008 will bring more realistic valuations, giving a boost to consolidation,” says offshoring advisory firm Tholons president Pradeep Mukherji. The year 2008 assumes greater importance as the US goes to polls. While outsourcing has already become an election issue, more anti-outsourcing rhetoric is expected as the race hots up. “Wait till the first quarter of 2008 and the rhetoric against job-loss and outsourcing would gain ground to gain votes,” says US India Business Alliance vice-chairman Abhi Shah.
However, players think the impact would be insignificant. “Considering the recession in US, offshoring is an imperative and hence, anti-outsourcing rhetoric won’t have much impact. BPOs in India are going to benefit from the global credit crunch as companies will resort to more offshoring to minimise impact on falling margins,” said HCL BPO chief exec Ranjit Narsimhan. Adds ExlService Holdings president & COO Rohit Kapoor, “It’s expected that banks and other financial institutions will downsize staff in the first half of 2008. After the restructuring, these institutions will start outsourcing their back-office work to cut costs.”
The BPO industry could see some sobering in salary hikes in 2008. “Salary increases won’t be as dramatic as last couple of years. We expect a 9-12% wage hike, rather than a 15-17% hike as in the past. Also, we expect more and more companies to weave in the variable component into contracts at all levels,”
NASSCOM-EVEREST India BPO Study ‘Roadmap 2012 - capitalizing on the expanding BPO landscape’- Report
NASSCOM, the premier trade body and ‘voice’ of the Indian IT-BPO industry, along with Everest Group, a global strategy consulting firm, today released the findings of the landmark study on India’s BPO industry, titled, NASSCOM-Everest India BPO Study - Roadmap 2012 - Capitalizing on the Expanding BPO Landscape. This study provides a comprehensive fact-based view of capabilities of sector, opportunities and growth imperatives for the Indian BPO industry and its key stakeholders. It sets the stage for the next wave of the industry’s growth.
Speaking at the launch, Som Mittal, President, NASSCOM said, “The Indian BPO sector has evolved tremendously since its inception, not only in its size but also in terms of maturity - service lines, service delivery capability and footprint. This US$ 11 billion industry today employs more that 700,000 people across 25 countries and accounts for approximately 40 percent of the global BPO offshore market thereby creating huge job opportunities and impacting the economy. The future potential is even larger. This study not only estimates the opportunity ahead but also lays down specific agenda for all stakeholders to help achieve this.”
Gaurav Gupta, Country Head, Everest Group added, “Though the initial focus was on moving activities regarded as non-core in order to cut costs, today an increasing number of buyers are showing the confidence to pursue complex global sourcing and transformational programmes with offshore providers, including third-parties and captives. This confidence reflects in the Indian BPO industry’s rapidly evolving capabilities and an exciting future for its stakeholders.”
The NASSCOM-Everest study presents a detailed, bottom-up analysis of the Indian BPO industry and perspectives from constituents including buyers, suppliers and captive BPO organizations. The effort covered over 60 percent of the Indian BPO market, with detailed findings and opportunity assessments in a variety if industries and functions. Adds Gaurav Gupta, “the report indicates a possible target of US$50 billion by 2012 for the Indian BPO industry. This reflects a 5-fold growth over the next five years and can create up over 2 million direct jobs in India.”
Raman Roy, Chairman and Managing Director, Quatrro said “The right choices by stakeholders of the Indian BPO industry will decide and impact this potential five-fold growth. Less than 5 percent of the total opportunity has been tapped till now, which is indicative of the enormous growth potential available to the industry. While the aspired target is aggressive – it is definitely achievable, and will bring huge payoffs to India’s economy, employment and development.”
The report outlines the need for significant collaboration between the industry, government and other stakeholders on a range of initiatives including education, infrastructure, country-competitiveness, and domestic BPO. Nikhil Rajpal, Global Services Practice Head, Everest Group, said “capturing the true benefits of this opportunity will require significant change to how buyers and suppliers operate in an increasingly competitive market for global services. The government will need to actively support and partner with the industry to ensure that India does not lose out on the opportunity to add up to 2.5% to its GDP by 2012.”
From a talent perspective, while the number of people required to capture a five-fold growth are available, there may be a requirement of employable talent, of which approximately 50 percent of the additional talent requirements will have to be met from Tier 2 and 3 cities in India, necessitating the creation of physical and social infrastructure in these cities.
Speaking at the launch, Som Mittal, President, NASSCOM said, “The Indian BPO sector has evolved tremendously since its inception, not only in its size but also in terms of maturity - service lines, service delivery capability and footprint. This US$ 11 billion industry today employs more that 700,000 people across 25 countries and accounts for approximately 40 percent of the global BPO offshore market thereby creating huge job opportunities and impacting the economy. The future potential is even larger. This study not only estimates the opportunity ahead but also lays down specific agenda for all stakeholders to help achieve this.”
Gaurav Gupta, Country Head, Everest Group added, “Though the initial focus was on moving activities regarded as non-core in order to cut costs, today an increasing number of buyers are showing the confidence to pursue complex global sourcing and transformational programmes with offshore providers, including third-parties and captives. This confidence reflects in the Indian BPO industry’s rapidly evolving capabilities and an exciting future for its stakeholders.”
The NASSCOM-Everest study presents a detailed, bottom-up analysis of the Indian BPO industry and perspectives from constituents including buyers, suppliers and captive BPO organizations. The effort covered over 60 percent of the Indian BPO market, with detailed findings and opportunity assessments in a variety if industries and functions. Adds Gaurav Gupta, “the report indicates a possible target of US$50 billion by 2012 for the Indian BPO industry. This reflects a 5-fold growth over the next five years and can create up over 2 million direct jobs in India.”
Raman Roy, Chairman and Managing Director, Quatrro said “The right choices by stakeholders of the Indian BPO industry will decide and impact this potential five-fold growth. Less than 5 percent of the total opportunity has been tapped till now, which is indicative of the enormous growth potential available to the industry. While the aspired target is aggressive – it is definitely achievable, and will bring huge payoffs to India’s economy, employment and development.”
The report outlines the need for significant collaboration between the industry, government and other stakeholders on a range of initiatives including education, infrastructure, country-competitiveness, and domestic BPO. Nikhil Rajpal, Global Services Practice Head, Everest Group, said “capturing the true benefits of this opportunity will require significant change to how buyers and suppliers operate in an increasingly competitive market for global services. The government will need to actively support and partner with the industry to ensure that India does not lose out on the opportunity to add up to 2.5% to its GDP by 2012.”
From a talent perspective, while the number of people required to capture a five-fold growth are available, there may be a requirement of employable talent, of which approximately 50 percent of the additional talent requirements will have to be met from Tier 2 and 3 cities in India, necessitating the creation of physical and social infrastructure in these cities.
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